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Frequently asked questions
Rufend & Exchange
- Due to limited stock there is No Refund during sale
- Package Cannot Be Opened Only exchange is allowed in defects
Shipping policy
At shera, we strive to give your order, our first priority! We process your order as soon as it’s placed, and we send it out to our courier partner as soon as possible.
Delivery within Egypt usually takes 3-7working days, depending on the workload.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.